Last update - October 23, 2023

1. Overview

These terms and conditions ("Terms") govern the use of the Molar Agency website, including the purchase of merchandise and downloads. By accessing and using the site, you accept and agree to these Terms.

2. Services

Molar Agency offers professional branding and marketing services to dentists. Additionally, we offer merchandise and downloads for purchase on our website.

3. User Accounts & Transactions

Users may check out as a guest or returning customer. To process orders, users must provide personal data as outlined during the checkout process. Such data includes name, company name, shipping information, email, phone number, payment details, and information appearing on government-issued identity documents.

4. Payments

We accept payments through various methods, as provided in the checkout process. All payments are securely processed via Stripe.

5. Data Protection & Privacy

We value your privacy. User data is stored securely on AWS through Lark Suite. For operational purposes, specific data may be shared with third parties, as mentioned in our Privacy Policy. We employ tracking tools and cookies from various platforms to enhance our services.

6. Delivery & Shipping

Delivery times vary based on location. International orders might be subject to customs and tax fees. If any issues arise with delivery, please contact our support team.

7. Returns & Refunds

We don't offer returns or exchanges unless products received are wrong or damaged. For such cases, please contact our support team within a week of receiving the product.

8. Limitation of Liability

To the maximum extent permitted by law, Molar Agency disclaims all liabilities for any loss, damage, or injury arising out of or in connection with the use of our website or its content.

9. Third-party Links and Integrations

Our website may contain links to third-party sites. We do not endorse or assume responsibility for third-party content, privacy policies, or practices.

10. Modifications

We reserve the right to modify or terminate user accounts, services, or these Terms. Users will be notified of substantial changes via email.

11. Dispute Resolution

Any disputes arising out of the use of our website will aim to be resolved through mediation. If resolution cannot be reached, disputes will be settled at the Court of Amsterdam, The Netherlands.

12. Accessibility

While we strive to ensure that our website is user-friendly, we currently do not have specific measures in place for accessibility for individuals with disabilities.